Download the IONIX agent
For video calls, screen sharing, chat and files you need nothing: the browser is enough. The agent is only needed so a technician can use your computer's mouse and keyboard, always with your permission.
How to use it
- Download the agent for your system and open it.
- Paste the room link your technician gave you.
- Accept the permission when it appears. You can cut access with “Stop access”.
Linux
Requires an X11 session and xdotool.
Download · .deb
Version 0.3.2 · Size 82 MB · SHA-256 fingerprint: 624c28768717510fcefe630f7d7c91adc25771a4a46c321d9ce557124a5f9d01Download · AppImage
Version 0.3.2 · Size 103 MB · SHA-256 fingerprint: 0201ee1227787a9dbc86321b35c50d1a68f4a0136d3f7022bcaddff851bbe62eWindows
Portable version, no installation.
Download · .zip (Beta)
Version 0.3.2 · Size 106 MB · SHA-256 fingerprint: 794155b7891778777cebd438e007ca311747209aff885e2b2949ef920e02de86macOS
Test version, for Intel and Apple Silicon. The first time: right-click → Open, and grant the agent the “Screen Recording” and “Accessibility” permissions.
Download · .zip (Apple Silicon) (Beta)
Version 0.3.2 · Size 92 MB · SHA-256 fingerprint: f6af4fe3b52f2302788a88c01e288b2b42f7e1629afbaaab9aee1ee604cdd7b6Download · .zip (Intel) (Beta)
Version 0.3.2 · Size 96 MB · SHA-256 fingerprint: 363927b1c6dff48d275199a46d93e155bab8b7760a5258c3f7c63c8358395ae0It isn't digitally signed yet: your system may show a warning the first time you open it.